How safe is your data at crex casino? What information is collected, where it goes, and how long it's kept — all clearly explained here.
In brief: Crex Casino never sells your data. We only collect what is necessary to provide our services, and protect it with the highest level of security.
Crex Casino collects two types of data from you — information you provide directly and information collected automatically.
| Data Type | Example | How It Is Collected |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | Registration form |
| Contact Information | Email, phone number, address | Registration & update forms |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Automated Logging |
| Usage Data | Betting history, login times, page visits | System Logs & Cookies |
We only collect data that is necessary to provide our services, ensure security, or meet legal obligations. No unnecessary information is collected.
Below is a clear breakdown of every reason Crex Casino uses your data:
Crex Casino never sells your data to advertisers or third parties. That is a core principle we do not compromise on.
Crex Casino upholds the highest industry standards to protect its users' data. Our security framework is multi-layered:
In the event of a data security breach, we will notify you and the relevant authorities within the timeframe required by law.
Crex Casino may share data with third parties in limited and specific circumstances — always in the interest of your protection and in compliance with legal requirements:
Crex Casino never sells or transfers your data to advertising companies, data brokers, or any third party for commercial purposes.
Crex Casino uses cookies on its website. Cookies are small text files stored in your browser.
You can manage cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.
Crex Casino does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction history | 7 years | Financial Regulatory Compliance |
| Betting History | 3 Years | Dispute Resolution |
| Support Chat Logs | 2 Years | Service improvement |
| Cookie Information | Up to 1 Year | Session Management |
Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified in any way.
If you have an account with Crex Casino, you have the following rights over your own data:
To see what data we hold about you, submit a request to our support team.
If any of your information is incorrect, you may request that it be updated.
After your account is closed, you may request that your data be deleted, where legally permitted.
You have the right to object to your data being used for specific purposes.
To stop receiving promotional emails or SMS, you can opt out at any time.
To exercise these rights Help Center Contact us or email support@crexcasino.ws.
Crex casino is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.
If a parent or guardian believes their minor child has created an account on Crex Casino, please notify us immediately. We will verify the matter, close the account, and delete all associated data.
Age verification is one of our most important safety measures. We confirm the age of every new account.
Crex Casino uses third-party services on its platform, such as payment gateways and analytics tools. These providers maintain their own privacy policies.
Crex Casino may update this Privacy Policy as needed. For any significant changes:
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us:
Requests related to data protection are typically responded to within 30 business days.
We protect your privacy not just in words, but through technology and policy
Every piece of your data is protected with bank-grade encryption — with no gaps, even during data transfers.
View, correct, or delete — you have full control over your personal data. Submit a request at any time.
Crex Casino has never sold, and will never sell, your data to advertisers or data brokers.
Independent third-party experts audit our security systems every quarter.
We clearly explain which cookies are used and for what purpose. You are in full control of your cookie preferences.
A dedicated privacy team is available to handle all data protection enquiries. Help Center Contact us.
Your data is fully protected at Crex Casino. Register now and join Bangladesh's most trusted betting platform.